The College of West Anglia

Make a complaint

We would like your experience with the college to be productive, enjoyable and positive. However, we understand that sometimes we may get it wrong. If you are dissatisfied with our service, please let us know.

If you are a student at the college, we strongly encourage you to discuss your concerns with a member of staff in the first instance.

If you are a staff member, we would ask you to raise it with your line manager in the first instance. If that person cannot help or if you are still not satisfied, please complete the form below and your complaint will be dealt with.

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For more details on the procedures please refer to below: