Personal and Learning Support | College of West Anglia
The College of West Anglia

Personal and learning support

At college all learners, regardless of age, are treated as adults and, as such, have the freedom to manage their own learning. Our programmes are designed to support you all the way and our experienced and dedicated staff are always on hand to offer advice and help.

Guidance and Support

All students on programmes of more than 120 hours per year are allocated a course/personal tutor. The prime purpose of the tutorial process is to supply academic, personal and vocational support throughout your course.

  • A course/personal tutor has the responsibility of monitoring your progress, dealing with any difficulties you may have and guiding you to develop the skills to do this yourself.
  • A subject tutor, while equally concerned that you are successful, is responsible for ensuring academic progress is maintained and supplying prompt feedback.
  • A course director is responsible for the overall management of the course.

Learners studying an apprenticeship are allocated a training advisor who will support you through your programme, monitor your working conditions to ensure you are working safely, review your progress at regular interviews (through visits to your workplace and at college, if necessary), maintain regular contact with your course tutor/assessors and employer. They are your first point of contact and will encourage your development and help you achieve your apprenticeship.

Student Advisors

Our team of student advisors are available to provide you with confidential and impartial support throughout any difficult periods you might have during your time at college. They are able to offer prospective and existing students unbiased help on a range of matters related to their studies and personal lives. This can involve referral to external services such as counselling, housing, health services etc. Student advisors also hold regular class representatives meetings across all campuses to make sure that the ‘student voice’ is heard. They also arrange opportunities for organisations to promote their services to students and organise annual trips.

  • King’s Lynn campus – 01553 815611 or 01553 815483
  • Wisbech campus – 01945 468330
  • Cambridge campus – 01223 860701


The college has its own counselling team who offer a free confidential service to all students, available at all of our campuses. Students can make appointments directly on 01553 815314 or can speak to a student advisor/training advisor.